Absolutely Upbeat and Professional. I see Dr. Samantha BlahHaha! she is very caring, personable and direct. The crew there, especially Kristen is fun, relaxing and kind hearted. They have made me feel at ease during my visits and have explained thoroughly and summarized everything that has happened or that needs attention. I just got out of the military so I was pretty frightened of anything related to dentistry. But this office has a staff that pays attention to their patient's personality/fears. They even have certain days that have special discounts for specific services such as Root Canal Day, etc. I'm ultimately impressed with this office... Love Love Luuuuuhhhv
After having the x rays done it was clear that I needed A LOT of work done including two root canals. Any time I had any concerns or pain with my teeth they were very quick to get me in and solve the issues.
I have been to this office multiple times, and every time has been a great experience. The staff is great and very professional. I have been seen by all three doctors, all of which are great to work with. I just recently had all of my wisdom teeth removed, which didn't go extremely smooth, but the doctor was great and evens called me latebthat evening to check on me. I highly recommend them.
Got crown on, had paid for it on a previous visit. Then, I was suprised to hear I still owed a large balance. They underestimated how much it was going to cost.
Had my two daughters scheduled in the following weeks. They called and said younger one (on the same plan) wasn't covered, but I could get a special on a cleaning. She was covered and it took someone from the insurance agency to be firm and make someone do their job so they were both covered. Girls were seen, had cleanings and sealants.
Fillings they have done have come out. I have had to go back 6 times in less than a year to get a couple fillings redone.
Fast forward to today where I just received a bill from the dentist's office for covered services that were already billed to the insurance company (again...100% covered services) and I have a balance. Not sure of this is a clerical error or what. The dental hygienists, dentists, and even the office staff were kind. But, that office is a hot mess. Won't be going back.
First visit took 4 hours. I had work that needed done, so I'm not angry or suprised that happened. It was a pleasant visit and they put me at ease, not doing any work without discussing the cost, which I appreciated. I needed a crown and they had me scheduled a week out for my permanet crown. They called the next week and let me know it wasn't in yet, but would call when it came. I called them a month later and it had just been sitting there.
I originally came here because of the promotional flier I received in the mail that allowed me to get a million x rays and a cleaning for only $59. Sweet deal. All of their equipment is extremely new, office is very clean and staff is exceptionally nice, when answering the phone they say, "how can I help you smile?" I love that!
Dental Care Of Greencastle is a US Dentist based in Greencastle, Indiana. Dental Care Of Greencastle is located at 1012 Mill Pond Ln a, Greencastle, IN 46135, USA.
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